Frequently asked questions

We love every season and invite you to discover each one in more detail.

If you are sure of your choice, you can send us your name, postal address, email and mobile phone preferably, with your dates, and we will email you a confirmation, as well as the booking contract with all the details.

It all depends on the house. Only nice and clean animals can be accepted.

Faced with the increase in the number of people arriving with their pets without having spoken about it beforehand, and the resulting nuisances (barking, droppings, trampling of the garden, allergies…) we are now sorry and forced to refuse access to the house to people accompanied by their pets, without claiming any compensation and without rehousing them.

No, on the contrary, you will be more serene on the road, and we will have more time to welcome you in the best conditions. The days of arrival depend only on other reservations. Check the calendars. We just try to avoid that there are 2 empty nights between two stays.

It’s up to you. You can arrive on a Thursday and leave on a Monday, depending on our possibilities and schedules. Do not hesitate to ask us.

If there are no bikes included in your rental, ask your rental company when you book your bikes to drop off your luggage at home and we will meet you there. Remember to do the same on the day of your departure.

When bikes are included in the rental, we will talk about it when you have your boat, helicopter or plane schedule. We try to accommodate you, depending on the constraints: crowds, access to the port, sanitary restrictions…

In any case, we will do everything we can to make your arrival and your stay easier.

Some hosts require a deposit for the house. It will only be cashed after the departure of the tenants and in case of damage to the premises.

Others prefer not to ask for one. But if they favor trust, this does not prevent, in any case, to warn your contacts on the spot in case of breakage, and to settle for a replacement. The deposit is returned in accordance with the regulations.

When hosts have agreed with the tenants that the tenants will clean the house themselves, the cleaning deposit applies. Of course, this is only cashed if the house is not returned in the same condition as it was found.

When hosts lend their bikes with the rental, the deposit serves as a guarantee that the tenants will take good care of them, and in particular that they will take care to put the locks on.

Linen is included for Cœur d'Yeu, La Cambusette, Le Refuge, l'Escapade, Grain de Sel, Cap Horn, La Casa Blanca, Le Safran. It includes sheets, dishcloths and towels.

Linen is not included for Soleil bleu, Maisons.

No when it is planned (always the case of: Cœur d'Yeu, La Cambusette, Le Refuge, l'Escapade, Grain de Sel, Cap Horn, La Casa Blanca, Le Safran).

The linen will be charged if provided at your request in houses where it is not usually supplied, this is the case of Soleil bleu (€25 ), Maisons (€ ). The fee is for each bed occupied and for the whole duration of the stay.

It is generally obligatory and in addition to the rate indicated, it is always recommended, especially in these times of health risk. It includes the cleaning of floors, water rooms and the disinfection of premises, worktops, handles etc. according to the recommended protocols. In all cases, we ask the tenants to group together the linen used if it is provided, to take out the bins in accordance with selective sorting, and to wash their dishes.

The rate indicated is the price of the night on the day of arrival, for the whole house (excluding extra people).

It starts in the late afternoon, usually at 5pm, and ends the next morning, usually at 10am. The time depends on the house and will be indicated in your contract.

If you choose to arrive earlier on the island, especially during the summer holidays, it is sometimes possible to leave your luggage in some houses until they become available.

Also when you leave, we ask you to leave the accommodation at the time agreed in the contract.

We can give you prices advantages with a bike rentals partner.

We will discuss the arrangements with you a few days before your arrival.

It depends on the season and length of stay.

The rate shown in the calendar on the page of each house is given as an indication for stays longer than 5 days.

We can give you a quote on request.

In any case, you must add to the price indicated :

• the visitor’s tax
• the cleaning fee (unless you want to do it yourself for houses that allow it)
• linen (if not included)
• the supplement for extra people (if you plan to be more than the basic capacity of the house).

When bicycles are available in the house, they are always lent free of charge by the owners.

We can give you a quote on request.

Indeed, our reference rate is the one on this site. However, it may happen that we publish ads elsewhere with different advertiser fees, or offer promotions.

The visitor tax is due for any adult all over the year. The cost depends if the house is classified or not.

For the houses non classified:

The amount per person cannot exceed 2.75 € per night, and for all stays throughout the year. It’s depends of the night price. For more information, and details on the manner of calculate, please visit the Town Hall website.

Are concerned: Cap-horn, Lescapade, Safran, La-casa-blanca

The amount of the tourist tax depends on the number of stars.

• 1* or 0.88 € per night and per adult all year round for Soleil Bleu:
• 2* or €1.10 € per night and per adult all year round for Grain de Sel:
• 3* or 1.54 € per night and per all year round for Le Refuge, Cœur d’Yeu, La Cambusette